General Data Protection Regulation
Introduction
This Privacy Policy explains how we collect, use, and share your personal information when you use Matchai (the "App"). We are committed to protecting your privacy and ensuring that your personal information is processed in accordance with applicable data protection laws, including the General Data Protection Regulation ("GDPR").
Collection of Personal Information
We may collect the following personal information from you when you use our App:
- Information you provide to us, such as your name, email address, and legal age in your country of residence.
- Information we collect automatically, such as your IP address, device information, and usage information.
- Information we receive from third parties, such as social media platforms when you use their login to sign into our App.
- Images you upload or share through the App.
Use of Personal Information
We may use your personal information for the following purposes:
- To provide and improve our App and services.
- To personalize your experience in our App and offer relevant content and features.
- To communicate with you, respond to your inquiries, and provide customer support.
- To comply with legal obligations and enforce our terms and conditions.
- To train our artificial intelligence algorithms and improve our App's features and functionality.
1. Sharing of Personal Information We may share your personal information with the following third parties:
- Service providers who process your personal information on our behalf, such as hosting providers and analytics providers.
- Law enforcement agencies, regulatory authorities, or other third parties as required by law.
- Other users of the App, if you choose to share information or interact with them through the App.
We do not sell or rent your personal information to third parties.
Age Restrictions
Our App is intended for users who are of legal age in their country of residence. We do not knowingly collect personal information from individuals who are under the legal age of their country of residence. If you are a parent or legal guardian and become aware that your child has provided us with personal information, please contact us immediately.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We will securely dispose of your personal information when it is no longer needed.
Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
You have the following rights regarding your personal information:
- The right to access and obtain a copy of your personal information.
- The right to rectify any inaccurate or incomplete personal information.
- The right to erasure of your personal information, subject to certain legal obligations.
- The right to restrict the processing of your personal information.
- The right to data portability, which allows you to obtain and reuse your personal information for your own purposes across different services.
- The right to object to the processing of your personal information for direct marketing purposes. You may exercise your rights by contacting us using the contact details provided below.
Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any material changes by posting the updated Privacy Policy on our website or within the App. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@justincase.hk.